Job Title: Storehouse Assistant Manager

Reports to: General Manager

A. Summary:

Harvest House is a faith-based organization that serves Johnson County and surrounding communities with food, clothing, and financial assistance. The Storehouse Assistant Manager is responsible for supporting the General Manager by accurately conducting daily operations of The Storehouse and ensuring the team meets its goals of efficiency and customer satisfaction. The Assistant Manager should have retail manager experience with a sharp business mindset. This person needs to be skilled at organizing and solving problems as well as have strong interpersonal and mediation skills.

B. Qualifications:

· Proven experience as a retail assistant manager or similar position

· Experience with recruiting and performance evaluation processes

· Ability to respond to common inquiries or complaints from customers or members of the business community.

· Ability to problem solve in areas appropriate to the Storehouse, including working with the public, customers, clients and staff.

· Familiarity with financial principles with the ability to create and analyze reports, spreadsheets, and sales statistics

· Leadership and organizational abilities as well

D. Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, climb or balance; use hands to finger, handle, or feel objects, tools, utensils, or controls; reach with hands and arms; talk or hear. Must speak clearly and be easily understood. The employee is required to twist, stoop, kneel, crouch, or crawl. The employee must be able to lift 50 pounds and push or pull items. Specific vision abilities required by this job include close vision, distant vision, and ability to adjust focus.

F. Professional Expectations

· Exemplify, through values, beliefs, and practices, Harvest House’s commitment to addressing the needs of the poor and participating cooperatively in community service programs.

· Commit to the highest standards of performance, ethical behavior and business practices. Comply with rules and expectations of the profession.

· Demonstrate sound judgment and independence of thought.

· Protect confidentiality of information of all individuals, families, and groups with whom we come in contact and comply with all applicable legal requirements. Keep client, volunteer, donor, and employee information confidential.

· Provide clients, volunteers and employees with information regarding established complaint procedures as needed.

· Participate cooperatively with staff and volunteers, in a team effort, in order to meet client and community needs.

· Take personal responsibility for learning, knowing, and complying with both agency and program policies and procedures.

· Attend all mandatory meetings and in-service programs.

· Assume personal work responsibility for timely completion of assignments without interference of quality of work.

· Adapt to changing work environment, program requirements and workload.

· Present and maintain a professional appearance and demeanor; adhere to dress code of position/work area.

· Assume responsibility for personal attendance and punctuality. Be truthful and candid.

· Accept feedback and guidance to improve work habits and performance.

· Assist in maintaining a clean, safe environment for clients, volunteers, visitors, and co-workers.

· Provide constructive feedback regarding agency problems to Harvest House management as is appropriate.

· Assist in training and orientation of other employees or volunteers as requested.

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